EXCHANGE OR STORE CREDIT

Wrong size or something off with the piece? Fill this in and we take it from there.

Size exchanges are on the same product, subject to availability. There is a ₹150 fee that covers reverse pickup and reshipment.

If the size you ordered has not shipped yet, we will change it for free. Just tell us in the form.If an exchange will not work, our team reviews the request for store credit. The piece needs to be unworn and in original condition with labels and tags intact.

Cash refunds are not issued once an order has been delivered.

Raise your request within 5 days of delivery.

BEFORE YOU ASK

How long does an exchange take?

Two working days for us to come back to you. Pickup and reshipment usually run 5 to 7 working days after that, depending on your pin code.

Can I exchange for a different product?

Exchanges are on the same product in a different size. If that will not work, ask for a store credit review in the form.

Can I change the size before it ships?

Yes, and it is free. Raise it here and mention it in the message field.

What if the piece has a quality issue?

Raise it here and reply to our email with photos. Our team looks at it and comes back with the fix.

How long is store credit valid?

Six months from the date it is issued. It works on anything on the site.

Anything else, write to support@thenoiseculture.com